An Secure Sockets Layer (SSL) certificate is a digital certificate that provides a secure and encrypted connection between a web server and a web browser. It ensures that the data transmitted between the server and browser remains encrypted and cannot be intercepted or tampered with by malicious parties.
How do I renew my SSL Certificate?
- SSL certificates that are provisioned by Stacks will automatically renew prior to the expiry. No action is needed to ensure your site remains accessible.
- SSL certificates that are provided by your organization do not automatically renew and the Stacks team does not proactively monitor certificate expiration dates. Your organization's technical contact is responsible for ensuring that a valid certificate has been generated and provided to the Stacks team.
How do we get a .CSR file to Generate a New SSL Certificate?
- Please contact support to request a new Certificate Signing Request (.CSR) file. It can take 1-3 business days to fulfill a .CSR request so please be aware of your current certificate's expiration date to avoid any unwanted issues accessing your site. Please include the information below in your request:
- Country Name: enter two-letter code of your country;
- State or Province Name: enter the complete name of your state, province or region;
- Locality Name: enter the complete name of your city or locality;
- Organization Name: provide the officially registered name for your business. For Organization and Extended Validation certificates, Certificate Authorities will be verifying the submitted organization. For Domain Validated SSLs this field content will not be listed in the issued certificate (you can use NA here for a Domain Validation certificate, if you do not have an organization registered);
- Organization Unit Name: provide the name of a division or department within the organization entered above. You can use NA for Domain Validation Certificates;
- Common Name: enter the fully qualified domain name (ex.: http://domain.com or sub.domain.com), you would like to secure with an SSL certificate. If the certificate you are activating is a Wildcard SSL, please use the following format for the common name: .example.com.
- Email Address: Enter your e-mail address. The e-mail used for the CSR generation will not be used for the domain control validation or for the reception of an issued certificate.You will be also prompted to enter some extra attributes. They are optional and you can input a dot ‘.’ to leave the fields blank.
- A Challenge Password: it is basically a shared-secret pass between the certificate applicant and the SSL issuer that the issuer may use to authenticate you, should this ever be needed. This authentication method is not used by the Certificate Authorities we deal with. Therefore, you can leave this field blank.
- An Optional Company Name: this option can be also left blank.