Welcome to the Stacks Status page. Here, you can find information about the current status, platform maintenance, and any outages. If your site is experiencing issues that are not listed on this page, please contact EBSCO support.
| Stacks Platform Status: |
🟢 Online |
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Current Version: |
Stacks 4.0 Build 119.9 |
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Planned Maintenance (Dates are Subject to Change) |
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Service and Issue Log:
| Date | Incident: Automated Load Balancing | Type / Status |
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2025-05-13 |
All sites affected by the load balancing issues have been manually corrected and operating at normal service levels without any further interruption. |
Incident Resolved |
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2025-05-13 |
A small set of Stacks sites are experiencing automated load balancing issues. To mitigate this and maintain site availability our team is monitoring and manually adjusting as needed. If you are experiencing an outage please contact EBSCO support for further assistance. A Majority of Stacks sites are not affected by this. |
Incident Alert |
| Date | Site Availability & Performance Degradation | Type / Status |
|
2025-04-28 |
Site Availability & Performance Degradation Issue Resolved: All sites have been restored to normal service levels. If you are experiencing an outage please contact EBSCO support for further assistance. |
Incident Resolved / Closed |
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2025-04-28 |
Site Availability & Performance Degradation Resolution In progress: A resolution is being implemented. Normal service has been restored for most Stacks sites. |
Incident Update |
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2025-04-28 |
Site Availability & Performance Degradation Incident In progress: We are currently experiencing degraded performance and, in some instances, full outages across our sites. Our team is actively working to restore normal service as quickly as possible. Thank you for your patience. |
Incident Alert |
| Date | Stacks Build 119.5 | Type / Status |
|
2024-01-29 |
Maintenance Complete |
Notification |
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2025-01-29 |
Maintenance in Progress |
Maintenance |
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2025-01-29 |
Planned Maintenance |
Notification |
| Date | Stacks Build 119 | Type / Status |
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2024-11-15 |
Maintenance Complete |
Notification |
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2024-11-14 |
Maintenance in Progress |
Maintenance |
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2024-11-14 |
Maintenance Rescheduled |
Notification |
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2024-11-13 |
Maintenance in Progress |
Maintenance |
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2024-11-13 |
Planned Maintenance |
Notification |
| Date | Stacks Build 118 | Type / Status |
|
2024-10-03 |
Maintenance Complete - Build 118 |
Notification |
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2024-10-02 |
Maintenance in Progress - Build 118 |
Maintenance |
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2024-10-02 |
Planned Maintenance - Build 118 |
Notification |
| Date | Stacks Build 117 | Type / Status |
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2024-09-23 |
Maintenance Complete - Build 117.1.5 |
Notification |
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2024-09-23 |
Maintenance in Progress - Build 117.1.5 |
Maintenance |
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2024-09-20 |
Planned Maintenance - Build 117.1.5 We will be performing maintenance to update the Stacks platform to Build 117.1.5 on Monday September 23, 2024. This date is subject to change. Please continue to monitor this page for updates. |
Notification |
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2024-08-27 |
Maintenance Complete - Build 117.1 Maintenance has completed. All Sites are now on Build 117.1 |
Notification |
| 2024-08-26 06:20 PM EST |
Maintenance In Progress - Build 117.1 Stacks Build 117.1 is being deployed to all Stacks 4.0 sites. |
Maintenance |
| 2024-08-26 09:00 AM EST |
Planned Maintenance - Build 117.1 We will be deploying Stacks Build 117.1 during the evening hours tonight (August 26 2024). |
Notification |
| 2024-08-21 5:00 AM EST |
Maintenance Complete All Stacks 4.0 sites are now on Build 117 |
Maintenance Complete |
| 2024-08-20 7:00 PM EST |
Maintenance in Progress Stacks Build 117 is currently being deployed to all Stacks 4.0 sites |
Maintenance in Progress |
| 2024-08-19 11:00 AM EST |
Planned Maintenance We plan on releasing Stacks Build 117 on August 20, 2024. This date is subject to change. Please visit this page for updates. |
Notification: Planned Maintenance |
| Date | Service Issue: Stacks Email Interruption | Type / Status |
| 2024-08-19 11:02 AM EST |
Solution has been implemented. A resolution has been implemented to resolve issues with email. |
Notification: Issue Resolved. |
| 2024-08-12 11:20 AM EST |
Emails sent from Stacks may be interrupted or inactive We are currently investigating this issue. |
Notification: Under Investigation |
| Date | Stacks - Build 116 | Type / Status |
| 2024-07-30 04:12 AM EDT |
Planned Maintenance (Stacks Build 116.1) Completed Build 116.1 has been deployed to all Stacks 4.0 sites |
Maintenance Complete |
| 2024-07-29 10:01 PM EDT |
Planned Maintenance (Stacks Build 116.1) In Progress Scheduled maintenance to deploy Stacks build 116.1 began at 10:01 PM EDT |
Maintenance In Progress |
| 2024-07-22 05:24 PM EDT |
Planned Maintenance (Stacks Build 116.1) Scheduled We plan on Releasing Stacks Build 116.1 beginning July 29, 2024. This date is subject to change. |
Notification |
| 2024-07-09 07:05 PM EDT |
Planned Maintenance - Deploying Stack Build 116 | Maintenance Complete 2024-07-11 09:00 AM EDT |
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Date (YYYY-MM-DD) |
Details |
Status |
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2024-06-11 11:00 AM EST - |
OpenAthens Authentication Issue - During a recent deployment, <5 customers with unique configuration requirements were impacted by changes to the default integration settings. We have since corrected each site's configuration and confirmed normal functionality has been restored. |
Resolved |
| 2024-06-10 |
Planned Maintenance - Deploying Stacks Build 115.1 |
Maintenance Complete |
| 2024-06-06 | Planned Maintenance - Deploying Stacks Build 115 | Maintenance Complete |
| 2024-05-01 | Planned Maintenance - Deploying Stacks Build 114.5 | Maintenance Complete |
| 2024-04-30 | Planned Maintenance - Deploying Stacks Build 114.4 | Maintenance Complete |
| 2024-04-18 | Planned Maintenance - Deploying Stacks Build 114.2 & 114.3 | Maintenance Complete |
| 2024-04-11 | Planned Maintenance - Deploying Stacks Build 114.1 | Maintenance Complete |
| 2024-04-08 | Planned Maintenance - Deploying Stacks Build 114 | Maintenance Complete |
| 2024-03-18 | Planned Maintenance - Deploying Stacks Build 113.4 | Maintenance Complete |
| 2024-03-07 | Planned Maintenance - Deploying Stacks Build 113.3 | Maintenance Complete |
| 2024-02-26 | Planned Maintenance - Deploying Stacks Build 113.2 | Maintenance Complete |
| 2024-02-15 | Planned Maintenance - Deploying Stacks Build 113.1 | Maintenance Complete |
| 2024-02-14 | Planned Maintenance - Deploying Stacks Build 113 | Maintenance Complete |
| 2024-01-31 | Planned Maintenance - Deploying Stacks Build 112 | Maintenance Complete |
| 2024-01-22 | Planned Maintenance - Deploying Stacks Build 111.1 | Maintenance Complete |
| 2024-01-17 | Planned Maintenance - Deploying Stacks Build 111 | Maintenance Complete |
| 2024-01-09 | Planned Maintenance - Deploying Stacks Build 110.5 | Maintenance Complete |
Planned Maintenance:
Planned Maintenance is a regularly scheduled operational requirement used to introduce or improve features; functionality; security; and the stability of the Stacks Platform and Service. During planned maintenance some sites may experience intermittent access or reduction in performance. Full details are available in the Service Level Agreement.
HAVING TROUBLE WITH ANOTHER SERVICE THAT INTEGRATES WITH STACKS?
Please check the status page for those service providers: