Though the Event Emails tile, users with the Administrator, Event Manger, Program Manager, or Moderator role can customize all email notifications related to events, this includes:
- Registration Notification
- The email sent indicating someone has successfully registered for an event
- Waitlist Notification
- The email sent indicating registration is full and the person has been added to a waitlist
- Promotion Notification
- The email sent indicating the person who was on the waitlist has been successfully registered for the event and removed from the waitlist
- Instance Deletion Notification
- The email sent indicating a particular event instance, in an event series, has been deleted
- Series Deletion Notification
- The email sent indicating all events of an event series has been deleted
- Instance Modification Notification
- The email sent indicating a particular event instance, in an event series, has been changed/modified
- Series Modification Notification
- The email sent indicating all events in an event series has been changed/modified
- Registration Reminder
- The email sent to remind the person of the event they registered for
Configuring Event Emails
To configure the event emails described above:
- From the Dashboard, click the Events Management tile
- Click the Event Emails tile
- Send Email Notifications?, check this box to enable the sending of email notifications for event registrations and event updates
- Send Email Notifications using a queue?, check this box to send email notifications in a batched queue process
- This can be beneficial when sending notifications to a large or massive list of registrants, especially for events in a series
- Emails section
- For each notification type listed on the left side of the screen:
- Registration Reminder, check this box to enable the notification to be sent
- Subject
- Edit the subject as needed, click the Browse available tokens link near the bottom to browse and select tokens to be included in the subject if needed
- Body
- Edit the message body as need, click the Browse available tokens link near the bottom to browse and select tokens to be included in the message body if needed
- For each notification type listed on the left side of the screen:
- Click Save configuration to save your changes